As Union Square Hospitality Group's first-ever Chief Culture Officer, Erin Moran is responsible for strengthening and growing USHG's culture of Enlightened Hospitality, and overseeing all aspects of the employee experience. USHG Founder and CEO Danny Meyer hired Erin in October 2013 following a year-long collaboration between USHG and Great Place to Work (United States), a global human resources consulting firm for which Erin previously served as Executive Vice President of US Business. Erin spent nearly a decade at GPTW, studying the workplace culture of organizations included on the 100 Best Companies to Work For list, and working directly with clients to create and sustain their own great workplaces.
At USHG, Erin's work has focused on strengthening employees' engagement with the company's mission and values and evolving USHG's employer value proposition through human resources and organizational strategies. Most recently, Erin has worked with Danny and USHG's executive team to plan and implement Hospitality Included, a massive organizational initiative to eliminate tipping throughout USHG's family of restaurants.
An experienced speaker and panel participant, Erin enjoys addressing audiences from a wide range of industries on organizational health, workplace culture, and the central role that trust plays in sustaining great workplaces.
Erin is a Baltimore native, and holds a Bachelor of Business Administration from St. Joseph's University and an M.B.A. from the Thunderbird School of International Management.